Terms of Service

Welcome to 3A Technology (“we”, “us”, “our”). By using our website or engaging our services, you agree to these Terms of Service (“Terms”). If you are entering into this agreement on behalf of a company or organisation, you represent that you have authority to bind that entity.

1. Services & Scope

We provide digital solutions including website and app development, e-commerce builds, integrations, and automation/AI services. The specific scope, deliverables, and timelines for a project are defined in a written **Proposal/Statement of Work (SOW)**. If there is any conflict, the SOW takes precedence over these Terms.

2. Quotes & Proposals

Quotes are valid for 14 days unless stated otherwise. Any changes to scope (features, third-party tools, content, or timelines) may require a revised quote.

3. Your Responsibilities

• Provide timely access to information, assets, and approvals.
• Ensure all content you supply is accurate and lawful to use.
• Nominate a single point of contact for decisions and sign-offs.

4. Fees & Payments

• Invoices follow the payment schedule in the SOW/Proposal.
• Unless stated otherwise, fees exclude applicable taxes and third-party subscription costs (e.g., hosting, domains, SaaS tools).
• Late payments may pause work and may incur statutory interest/fees.

5. Intellectual Property

Upon full payment, you receive a **non-exclusive, perpetual licence** to use the final deliverables for your business, unless the SOW states a full assignment. Open-source components remain under their original licences. Our pre-existing tools, libraries, and methods are not transferred; we grant you a licence to use them as part of the final solution.

6. Confidentiality & Data Protection

Each party must keep the other’s confidential information secure and use it only for the project. Personal data is handled in line with our Privacy Policy and applicable law (UK GDPR).

Data Controller: Mr Ale Hasan (3A Technology) · ICO Registration Number: ZC037972

7. Third-Party Services

Projects may rely on third-party platforms (e.g., Vercel, Cloudflare, payment gateways, analytics). You agree to their respective terms. We are not liable for outages or changes to third-party services beyond our control.

8. Timelines, Acceptance & Changes

• We’ll work to agreed milestones; timelines may shift with scope changes or delays in your inputs.
• A deliverable is deemed accepted when approved in writing or after 7 days without written feedback following delivery.
• Change requests will be estimated and scheduled separately.

9. Warranties & Support

We warrant that deliverables will materially conform to the agreed specification at the time of delivery. Post-launch fixes and support are provided as outlined in the SOW or under a separate support plan.

10. Liability

To the maximum extent permitted by law, we exclude all implied warranties and are not liable for indirect or consequential loss (including loss of profits, revenue, data, or business). Our total aggregate liability for any claim is limited to the fees paid for the specific services giving rise to the claim.

11. Indemnity

You agree to indemnify us against claims arising from materials you supplied (e.g., content, trademarks) and your misuse of the deliverables or services.

12. Termination

• Either party may terminate for a material breach not cured within 14 days of notice.
• On termination, you’ll pay for work done up to the termination date; we’ll provide deliverables completed and paid for.

13. Governing Law & Disputes

These Terms are governed by the laws of **England and Wales**. Courts of England and Wales have exclusive jurisdiction. We will first seek to resolve any dispute in good faith via senior-level discussion within 14 days.

14. Changes to These Terms

We may update these Terms from time to time. The latest version will be posted on this page and will apply from the date of posting.

15. Contact

Questions? Email team@3atechnology.co.uk.